Writing a Difficult Email

Le scénario

You need to email a client to tell them their project will be delivered two weeks late. The client is important, the delay is partly your fault. Talk through the email with your AI coach before writing it.<br />

Expressions cibles

• "I wanted to reach out about..."<br />
• "Unfortunately, we've encountered..."<br />
• "I understand this may cause..."<br />
• "We're committed to..."<br />
• "I'd be happy to discuss this further"<br />